I wasn’t feeling well, it’s the weekend, what doctor is in? None, so I remembered seeing a commercial about Walgreens Health Clinic. I went on line to find the nearest Walgreens Health Clinic. Oh good, right here in town. I go to the website, there are no appointments available for the date and time you’ve chosen. Walk-ins are always welcome or find available appointments by choosing a different date, time or location. Again, Oh good, walk-ins welcome. So my husband and I get in the car and go. We walk in, I go to the Health Clinic desk, and I ask where I would put my name down for an appointment. The woman says, “Oh I’m sorry, there are no available appointments today” I said “I understand that, the website said walk-ins welcome, so I’m walking in.” No, not today, all appointments are taken, she said. I said “yes, I understand that, but on the website, it says walk-ins welcome” she says “I’m sorry, we are not seeing any more patients today”.
Ok, really? Walk-ins welcome? Seriously Walgreens!
I also tried calling a different one, which said no more appointments available today, but walk-ins are welcome, I then decided to call. Not the case. Walk-ins are not welcome!
I did end up finding one, no it wasn’t a walk-in, it was an actual appointment. I had to wait 4 hours and drive 20 miles, but I was able to get in. When you’re not feeling well, 4 hours feels like months and the drive, oh my gosh, I didn’t think we’d ever get there!
How does Walgreens get away with that? Walk-ins are not welcome is what the website should say! There might be a Walgreens on every corner but you’re not welcome to walk in!